Brexit update 2021
UPDATE MAY 2021: We are shipping to the UK again for all orders. Shipping costs for a regular package went up from 14 Euro to 25 Euro with UPS (an extra 5 Euro handling fee is included). UPS charges these costs for the handling at UK customs.
Please find all relevant information for UK orders below.
UPDATE MAY 2021: All orders accepted
There is no limit on the order value anymore. We finally got a UK VAT number. For order below 135 pounds/152 Euro we will now charge 20% UK VAT. You will not have to pay any VAT anymore at UK customs.
For orders above the threshold we will shift the VAT payment. We will deduct 21% Dutch VAT of our price so you pay less for our shoes. You will have to pay UK VAT yourself upon delivery of the package.
Payment of VAT and import duties are shifted to you for order over 135 pound value
If you order in our shop as a customer with a UK address, you do not pay the 21% VAT anymore. The VAT is "shifted" to you. We will include an invoice with the order value excluding VAT to the package for UK customs.
We will not pay any VAT or import duties in advance. As a buyer you are responsible to pay any taxes on our shipments when required by UK customs.
Waiting for a delivery from before Brexit?
Are you still waiting for a delivery from us? Your package is probably on its way back to our warehouse because all package shipped to the UK since 22nd of December 2020 are returned by DHL. We still have not received all packages back. Please contact us you ordered from the UK and did not receive your package. We will try to reship when possible or refund as soon as it is clear that the package is returned. When we reship we will have to follow above policies for VAT and order size. Sorry for the inconvenience.
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