Shipping & returns

Shipping

Our shoes and gloves are shipped from different warehouses, but always from Europe. Your shoes may be delivered to you from The Netherlands, Germany or Italy.

We have a flat fee shipping policy regardless from which location the shoes are sent. If you order contains more shoes from different warehouses, you pay for shipping only once.  

Shipping is free within the EU for orders over €250,-.

Please note: if you order from outside the European Union (EU) we automatically deduct the Dutch VAT taxes of 21% for you. You do not have to pay taxes on your order when you are outside the EU. You may have to pay additional taxes although when you receive the package in your country. 

Shipping cost of shoes and gloves in Europe

Destination  Shipping costs  Shipper**
Netherlands € 4,50 DPD
Belgium € 6,00 DPD
Germany € 6,00 DPD
Luxembourg € 6,00 DPD
France (incl. Monaco) € 10,00 DPD
United Kingdom € 10,00 DPD
Austria and Poland € 11,00 DPD
Danmark and Sweden € 11,00 DPD
Ireland, Portugal and Italy € 15,00 DPD
Rest of Europe within EU  € 22,50  DPD 
     
     

Outside the European Union (no VAT tax added, shop prices are 21% lower at checkout)

Destination  Shipping costs < 2KG up to 5KG Shipper
Norway and Switzerland (no VAT tax) € 22,95 € 40,00 DPD
Rest of Europe outside EU (no VAT tax) € 30,00  € 40,00 B2C 
USA (no VAT tax, shipping may take 3 to 4 weeks!) € 32,50 € 70,- B2C
Canada (no VAT tax) € 32,50 € 70,- B2C
Australia/New Zealand (no VAT tax) € 35,- € 75,- B2C
Japan, China, Korea, Singapore, Malaysia, Thailand  € 35,- € 75,- B2C
Middle East € 35,- € 75,- B2C 
Curaçao, Caribbean Netherlands € 35,-  € 75,- B2C
       
Other countries (no VAT tax) - Please contact us first* Average € 35,- Average € 75,- PostNL
       

* Countries we do not automatically ship to (please contact us first before ordering): all of Africa, Middle East (except some countries), South America (except Curaçao and Caribbean Netherlands) and Asia (except Japan, South Korea, Singapore, Thailand, Malaysia and China). 

** we can't deliver to pick up point for DHL/DPD yet. We are working on this. 

 

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