Shipping & returns

Shipping

Our shoes and gloves are shipped from different warehouses, but always from Europe. Your shoes may be delivered to you from The Netherlands, Germany or Italy.

We have a flat fee shipping policy regardless from which location the shoes are sent. If you order contains more shoes from different warehouses, you pay for shipping only once.  

We ship from Monday to Friday. An order is normally packaged and shipped the next working day after ordering. 

Shipping is free within the EU for orders over €250,-.

Please note: if you order from outside the European Union (EU) we automatically deduct the Dutch VAT taxes of 21% for you. You do not have to pay taxes on your order when you are outside the EU. You may have to pay additional taxes although when you receive the package in your country. 

Shipping cost of shoes and gloves in Europe

Destination  Expected delivery time Shipping costs  Shipper**
Netherlands 1 - 3 days € 4,50 DPD/GLS
Belgium 1 - 3 days € 6,00 DPD/GLS
Germany 1 - 5 days € 6,00 DPD/GLS
Luxembourg 1 - 4 days  € 6,00 DPD/GLS
France (incl. Monaco) 1 - 4 days  € 10,00 DPD/GLS
United Kingdom 1 - 4 days  € 10,00 DPD/GLS
Austria and Poland 2 - 4 days  € 11,00 DPD/GLS
Danmark and Sweden 2 - 4 days  € 11,00 DPD/GLS
Ireland, Portugal and Italy 3 - 6 days € 15,00 DPD/GLS
Finland, Bulgaria, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Romania, Slovakia, Slovenia 4-12 days € 24,00 DPD/GLS
Greece 12 - 24 days € 45,00 DPD/GLS
Rest of Europe within EU (incl. Malta) 3 - 8 days € 28,00 to 36,00 DPD/GLS
       
       

Outside the European Union (no VAT tax added, shop prices are 21% lower at checkout)

Please note: we do not ship daily outside EU. There may be some delay before shipments are processed. Shipments outside EU will be send out at least every friday. 

Outside EU Destination (no VAT tax, 21% price reduction at checkout) Expected delivery time Shipping costs < 2KG up to 10KG Shipper
Norway and Switzerland  4-12 days € 22,95 € 40,00 DPD/GLS
Rest of Europe outside EU  4-15 days € 30,00  € 40,00 B2C/GLS
USA (US customs may be slow!!) 8-35 days € 32,00 € 70,- B2C/GLS
Canada, Mexico  8-28 days € 32,00 € 70,- B2C/GLS
South America: Caribbean Netherlands, Brazil, Chili, Argentina, Paraguay, Uruguay 8-28 days € 32,00 € 70,-  B2C/GLS
Australia/New Zealand  12-35 days € 35,- € 75,- B2C/GLS
Asia: Japan, China, Korea, Singapore, Malaysia, Thailand  12-35 days € 35,- € 75,- B2C/GLS
Middle East: Bahrain,Israel, Kuwait, Lebanon, Oman, Qatar, Turkey, UAE 12-35 days € 35,- € 75,- B2C/GLS
Curaçao, Caribbean Netherlands 24-42 days  € 35,-  € 75,- B2C/GLS
         
Other countries - Please contact us first*  24-42 days Average € 35,- Average € 75,- Postal services
         

* Countries that are NOT mentioned above, can not be selected as shipping destination in our webshop. Please contact us to inform about possible options for shipping. 

** we can't deliver to pick up point for DHL/DPD yet. We are working on this. 

*** the new HERO stock will be delivered with GLS. You get an email with the possiblity to pickup at a GLS station.

 

Returns

For all EU customers: products can always be returned within 14 days according to European regulations. Read more about returns and the European regulations in the customer support FAQ.

Always contact us first before returning products or use the "returns" option on this site under "My Account". Return shipments without return number will not be processed and will be lost. Please use the form to contact us or send an email to info@shoebidooshoes.com

 

Please note to all NON-EU customers: you have the same rights as EU customers except we do not refund the shipping costs for non EU customers. 

Shoebidoo Shoes logo

Company information

Shoebidoo Shoes / FashionHub BV

Our Office (no shop / no returns ):
World Trade Center The Hague
Prinses Beatrixlaan 582
2595 BM Den Haag
The Netherlands
+31-70-2390 131

PAYMENT METHODS & TRUSTED SHOPPING

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