Customer service & contact

Do you have a question about your order, a size or a model? We are happy to help. Our customer service is available Monday to Friday, 10 AM to 4 PM (CET). We are based in Utrecht, the Netherlands.

 

How to contact us

WhatsApp

WhatsApp (fastest)

Send us a message via WhatsApp: +31 6 53616456. Please include your order number if you have one.

Email

Email

Email us at [email protected], or use the contact form on this page.

Phone

Phone

Call us at +31 6 53616456. We are not always able to answer the phone, for example when we are working in the warehouse, so WhatsApp or email is usually faster. Anonymous calls will not be answered.

 

We usually reply to your email or WhatsApp message within a few business days.

 

Which languages do we speak?

We speak and write:
  English     Dutch

We also read:
  German     French     Italian

Feel free to write to us in any of these languages. We will reply in English or Dutch.

 

 

Helpful pages

Maybe your question has already been answered. On these pages, we explain everything in detail.

Your order

Shipping and delivery

Returns and exchanges

Payment methods

Before you buy

Shoe sizes

Pickup and fitting room

Made to measure

 

 

Company details
Fashionhub BV
Boteyken 313, 3454 PD Utrecht-De Meern, the Netherlands
Chamber of Commerce (KvK): 65915127
VAT: NL856314729B01

 

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