For all EU customers:
Products can always be returned within 14 days according to European regulations. Read more about returns and the European regulations in the customer support FAQ.
Always contact us first before returning products or use the "returns" option when you are logged in to your account under "My Account".
PLEASE NOTE: Return shipments without return number will not be processed and will be lost. Please use the contact form in the "customer service" menu to contact us or send an email directly to email@example.com if you have any questions.
Returns that are received late, have visible traces of wear or are damaged may be subject to a restocking/repair fee which will be deducted from your refund. For large orders (over 5 pairs) we may have to charge a handling fee for returns. Please contact us first for larger orders.